Institutional

ORGANIZATIONAL STRUCTURE
AND GOVERNANCE PRACTICES

PUCRS stresses a quality-based perspective, which must underlie all its strategic options and management. In this context, the organizational structure and governance practices of the University prioritize the democratic participation of all stakeholders.

In accordance with the Marist Mission, which aims to prepare citizens who can transform the reality in which they live, based on solid humanitarian-Christian principles, the University and the Hospital maintain a professional and fraternal relationship with the Marist Province of Rio Grande do Sul, based on constant dialog and inspired by a vision for the future of these Entities.

Enhance management aiming at meeting agility, flexibility and sustainability requirements.

STAFF FACTS AND FIGURES

Age group

Gender and leadership positions

PUCRS

2,176

HSL

842

Total
3,018

Total
3,961

PUCRS

1,588

HSL

2,373

5,526

Tota l of PUCRS and HSL administrative technicians

1,453

Tota l of
profess ors

Total of PUCRS

and HSL staff

6,979

Staff training

PUCRS and the São Lucas Hospital encourage and provide means to enable the continuing education of professors and administrative staff, guaranteeing constant capacity-building of their staff and and greater involvement with the principles guiding the Institution.

  • Professors

    Professors
    2013
    Doctorate
    790
    Master’s
    522
    Specialization
    80
    Complete higher education
    61
    TOTAL OF PROFESSORS
    1,453

  • Administrative technicians

    Administrative technicians
    2013
    PUCRS
    HSL
    Doctorate
    20
    17
    Master’s
    52
    21
    Specialization
    66
    81
    Complete higher education
    433
    597
    Incomplete higher education
    565
    85
    Complete secondary education
    665
    1,953
    Incomplete secondary education
    141
    109
    Complete primary education
    159
    232
    Incomplete primary education
    210
    120
    TOTAL
    2,311
    3,215
    TOTAL OF ADMINISTRATIVE TECHNICIANS
    5,526

  • Human resources

    Human resources
    Grand Totals
    Total of PUCRS and HSL administrative technicians
    5,526
    Total of professors
    1,453
    Total of PUCRS and HSL staff
    6,979

Young Apprentice

As per dispositions in Law No. 10,097/2000, regulated by Decree No. 5,598/2005, PUCRS seeks to promote the learning of young professionals through their inclusion in administrative positions at the University and the São Lucas Hospital.

PUCRS

71

HSL

7

VALUING DIVERSITY

SOMAR Program

The University and the HSL recognize their ethical obligation to fight all forms of discrimination and value the opportunities offered by the rich diversity of our society. Thus, they both offer opportunities to include people with disabilities in its staff.

Enhance processes for personnel development and engagement.

COMMITMENT TO PROFESSIONAL
DEVELOPMENT AND EMPLOYABILITY

Besides promoting continuous capacity-building, PUCRS and HSL offer their staff members benefits and aids that help improve their knowledge, causing positive impact in their employability, regardless of their current occupation and function.

Both the University and the São Lucas Hospital develop training for their staff in the work environment, aiming to improve their social, mental, and physical well-being and develop actions committed to the institution's philosophy and values.

  • PUCRS Training and Capacity-Building

    PUCRS Training and Capacity-Building
    Participants
    2012
    2013
    Project Reflexões
    112
    111
    Institutional Integration Program
    534
    629
    Management and Leadership Forum
    267
    281
    Life and Work
    39
    133

  • HSL Training and Capacity-Building

    HSL Training and Capacity-Building
    Participants
    2012
    2013
    Integration of new members of staff
    837
    942
    Training of new managers
    43
    102
    Other trainings for specific areas
    5,743
    10,236

  • Administrative Technicians training hours

    Administrative Technicians training hours
    Internal
    External
    Total
    PUCRS Participants
    5.337
    231
    5.568
    Hours
    25,689.51
    6,161.50
    31,851.01
    HSL Participants
    5.120
    290
    5.410
    Hours
    28,051
    6,204
    34,255

BENEFITS GRANTED IN EDUCATION

  • Benefits granted in Education

    Benefits granted in Education
    2013
    Scholarship for administrative staff and dependents
    1,144
    Scholarship for faculty and dependents
    263

HEALTH CARE, SECURITY AND
WORK CONDITIONS

The University and the São Lucas Hospital extend their commitment with the promotion of social development to their internal public, offering development opportunities through a series of strategies and programs. All actions carried out enable the improvement of life and work conditions for staff members.

  • Health Care, Security and Work Conditions

    Health Care, Security and Work Conditions
    Indicator
    2012
    2013
    ErgonoMico – Workplace Exercise Program
    29
    units
    34
    units
    580
    participants
    263
    participants
    SIPAT – Internal Week for Prevention of Workplace Accidents
    4
    ctions carried out
    6
    ctions carried out
    420
    participants
    404
    participants
    Cultivando a Vida – Support, counseling and training. Deepens integration, interaction and spiritual and religious cultivation.
    1
    actions carried out
    10
    actions carried out
    8
    participants
    129
    participants
    Vida e Trabalho – opportunity for integration, training, interaction and reflection, for the Operational Services team.
    39
    participants
    133
    participants

COMMUNICATION, ENGAGEMENT AND RELATIONSHIP WITH SOCIETY

PUCRS understands the importance of involvement and dialog with all stakeholders. Therefore, it consolidates its actions on some fronts, including communication and relationship with the internal and external public and important institutional representation in private and public agencies. These initiatives enable the establishment of partnerships for the pursuit of mutually beneficial objectives.

Strengthen institutional visibility to consolidate the University's position.

Luciane Escouto, 43, advisor of the Regional Commission of Social Work of the Partenon neighborhood, where UBEA/PUCRS develops Social Work Policy activities, in Porto Alegre.

Ombudsman Office

This channel for external and internal communication has allowed some important improvements in 2013.

• Access to academic documents by means of online request and receipt, free from any fees..

•Operation of the University Restaurant (RU) in the evenings.

  • PUCRS

    PUCRS
    2013
    Face-to-face and phone assistance
    648
    Email assistance
    365
    Complaints
    119
    Compliments
    39
    Information
    478

  • HSL

    HSL
    2013
    Face-to-face assistance
    2,455
    Satisfaction survey
    3,840
    Customer Services (SAC) provided
    360,268
    Contact Us
    1,385
    Message to the patient
    128

Communication and Marketing

The Offices of Communication and Marketing perform a strategic role in the construction, consolidation and management of the relationship between the University and its public, strengthening links and ensuring institutional visibility, credibility and legitimacy.

Spontaneous media placements:

14,143 insertions